An investigation carried out by the Nigerian Communications Commission,ncc, has revealed that Mobile operators are illegitimately deducting billions of Naira from their subscribers’ accounts.
Mr Sunday Dare, The Executive Commissioner, Stakeholder Management at NCC, made this disclosure at an interactive session with newsmen in Abuja on Thursday.
Dare, who was representing the Executive Vice Chairman, Prof Umar Danbatta, said an on-going investigation over a period of two years between 2016 and 2018 had discovered that mobile operatives illicitly deducted billions of naira from the accounts of their subscribers.
Some of the illegal deductions happened through obligatory subscriptions to Value Added Services that subscribers did not willingly opt for.
He stated, “The NCC carried out an investigation between 2016 and 2018 which revealed that telecoms consumers have been deducted billions of naira through forceful subscriptions, illegal and unauthorised deductions by Mobile Network Operators and Value Added Service Providers.”
Dare added that the operators would be forced to return the monies to the subscribers.
He also disclosed that nine individuals had been apprehended for their activities in masking international calls.
Masking simply means making international calls appear as local calls in order to reap the difference between local and international calls termination rates.
Dare gave assurance that when the a new tracking technology would be fully deployed in January 2019, the country would witness a substantial reduction in call masking.